Integrating USP to your existing business process is critical to your business success. Given that you have a state of the art, invaluable USP in your business, if it is inside your brain only, it is completely useless. Your customers should know the reason why they should buy from you but not other people, therefore it is required to expose to your target prospects that reason to buy from you. And this is the process of integrating USP to your business. In other words, if you want to make money without spending additional advertising cost, you are strongly suggested to integrate your USP to your business process.
In order to do that, it is assumed that you have already had the USP ready. And here is the steps of promoting your USP.
1. Get more prospects using USP: In your existing advertisement channel like Yellow pages, PPC, banner ads or facebook ads, put your USP in the advertisment. Rather than doing “putting your name out there” advertisment, give a reason to customer on why should they buy from you. You can say something like: “Providing the most variety of jewelry collection in town”, “Guarantee satisfied hair cut in 15 mins for only $7.”.
2. Train your sales people: you can ask your sales people what is your company’s USP and listen to their answer. Their answers may surprise you! Usually the top sales in the company got the USP right (it is also the reason why he/she is top sales!). Therefore you can optimize your sales force by telling them to sell your company products and service with your USP. Given the USP is in every sales pitch presented from your sales, you may easily get 5% – 10% increase in sales by converting more prospects to customer.
By the way, to make sure that your sales are doing the work, setting up tracking and rewarding program to see improvements before and after applying USP.
3. Get your existing customer to buy more from you: Packaging your existing products and services to make it unique across the industry is another way to generate more sales. While you create that packages, it is another USP of you and you simply up-sell them to this package. Provided that your offer is valuable enough according to your customer’s perspective, you will get more sales from existing customers.
4. Referral: If you are doing a good job in integrating USP, you can go one step further by providing another bonus or value added service to your existing customers if they get 3 people to join your list. Since you are providing value to your customer, they will be happy to promote you in return, and you will get viral effect for your business, simply by creating and integrating your USP!
To conclude, you need to put your USP out of your brain and have it in everywhere of your business. Both your advertisment and your sales people should know your USP is and presenting them clearly. Integrating USP can increase your conversion rate of your business and hence get more sales and make more money from it.